Who we are
For the purposes of UK data protection law, We Are Repairs are the data controllers of your personal information. Our address is 14 The Green, Ruddington, Nottinghamshire, NG11 6HH.
What Information We Collect
We collect the following personal information from you when you choose to sign up for updates or express interest:
- Your email address
- Your first name
How We Use Your Information
We will use your first name and email address to:
- Send you updates and information about our future services or launch.
- Maintain a record of individuals who have expressed interest.
- If you have opted into receiving marketing messages, your email address will also be securely stored on Klaviyo servers for the purpose of sending you these communications.
Lawful Basis for Processing
The lawful basis for processing your personal information for the purposes described above is your consent. By providing your first name and email address, you are giving us your clear consent to contact you with updates and, if selected, marketing messages. You have the right to withdraw your consent at any time (see the “Your Rights” section below).
Data Retention
We will retain your first name and email address for as long as we need to provide you with updates or until you withdraw your consent. If you do not engage with our updates for a reasonable period, we may securely delete your information.
Sharing Your Information
We will not share your personal information with any third parties unless required to do so by law, except that if you opt-in to receive marketing messages, your email address will be transferred to and stored by Klaviyo for the purpose of sending you those messages. Klaviyo’s own privacy policy will apply to the handling of your data by them. You can find more information about how Klaviyo handles your data in their privacy policy here.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure.
Your Rights
Under the UK General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, including the right to:
- Access the personal information we hold about you.
- Rectify any inaccurate or incomplete personal information.
- Erase your personal information (also known as the “right to be forgotten”) in certain circumstances.
- Restrict processing of your personal information in certain circumstances.
- Data portability – to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Object to the processing of your personal information in certain circumstances.
- Withdraw your consent at any time if we are relying on consent to process your personal information.
To exercise any of these rights, please contact us at [email address removed] or by sending a letter to We Are Repairs, 14 The Green, Ruddington, Nottinghamshire, NG11 6HH.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us at hello@wearerepairs.com or by sending a letter to We Are Repairs, 14 The Green, Ruddington, Nottinghamshire, NG11 6HH.